Privacy Policy

When you place an order, we collect: your name and WhatsApp number; your kid's first name and age; the story language you select; and an uploaded photo of your kid for personalizing the story.

We also collect order details including selected package and delivery address for printed orders.

We use the information you provide to prepare your personalized storybook order, arrange delivery, and communicate with you about your order through WhatsApp.

Your kid's photo is used only to create and prepare the personalized order. It is never shared publicly.

Kid photos are not used as public website images, metadata images, sitemap assets, or social preview images. They are not shared with third parties for marketing purposes.

StoryMe does not store payment card details. Online payments are handled securely through Stripe.

Stripe processes your payment using their secure, PCI-compliant infrastructure. We receive confirmation of payment but never see or store your card number, CVV, or expiry.

If you contact us on WhatsApp or if we reach out regarding your order, our conversations are used only to support your order. We do not share your WhatsApp number with third parties for marketing.

Essential storage is always active because it supports security, core website functions, and your saved privacy choice. Optional preferences are stored for up to 180 days.

With your permission, Analytics uses Google Analytics and Google Tag Manager together with Microsoft Clarity to understand site usage and improve the experience. Marketing uses the Google Ads destination and Meta Pixel to measure advertising performance.

When consent is denied, Google and Clarity may use limited cookieless measurement signals. We do not claim that denying consent prevents every network request.

You can accept, reject, change, or withdraw optional consent at any time through Cookie preferences in the footer. A Global Privacy Control signal keeps Marketing denied.

Analytics and marketing event payloads must not contain kid photos, customer contact details, or order details. StoryMe does not sell personal data.

Provider privacy information: Google, Microsoft, and Meta.

We use trusted third-party services to operate StoryMe, including Stripe for payments, Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity, and Meta Pixel. These providers process data for the purposes described above and under their own privacy terms.

We do not sell your personal data. We do not share kid photos publicly. We do not store payment card details.

We use secure systems to store order information and restrict access to authorized personnel only. Admin access to order data, including kid photos and delivery addresses, is protected.

We retain order information for as long as necessary to fulfill orders and handle support requests. You may contact us to request removal of your information.

If you have questions about how we handle your information, please contact us on WhatsApp: +971 50 689 0930.