Help Center

Frequently Asked Questions

Answers to the most common questions about StoryMe.

About the Story

No. Every idea on the website is a starting point, not a fixed plot. The final story can be shaped around your child's interests and your own ideas.

Yes. StoryMe can shape the creative direction around your preferences. You can discuss the story direction with StoryMe after placing your order.

Yes. You can start with a theme, combine ideas, or bring something completely original. StoryMe can create a story around your idea.

Yes. You can combine multiple story ideas or themes. StoryMe can blend interests to create a unique story direction.

Personalization

Every StoryMe book is personalized with your child's name and photo. You also choose the story language (English or Arabic) and the page count (16 or 28 pages).

Yes, your child's age helps StoryMe shape the story appropriately. Age is used only to create your storybook.

Yes. Your child's photo is stored privately and used only to create your storybook. It is never shared publicly.

Yes. You can share creative notes or special requests, and StoryMe will follow up to shape the story direction with you.

Story Language

Yes. You can choose Arabic or English for the story itself. Arabic is a real RTL storytelling experience.

No. The story language is independent from the website language. You can browse in English and order an Arabic story, or vice versa.

Format & Pricing

Every StoryMe book is a premium printed storybook. We do not offer digital downloads.

You can choose 16 or 28 pages for your printed storybook.

16 printed pages: AED 135. 28 printed pages: AED 185. Prices include VAT.

Yes, all prices include VAT.

Payment

Payment is made securely online at checkout. We do not offer Cash on Delivery.

No. StoryMe uses online payment only, processed securely.

Delivery

We deliver to the UAE and approved GCC countries: Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman.

UAE delivery is AED 15 per order.

GCC delivery is AED 50 per order.

Estimated delivery is 5–7 working days within the UAE and 10–14 working days to GCC countries after production.

Privacy & Safety

Your kid's photo is stored privately and used only to create your storybook. It is never shared publicly or used in marketing.

No. By default, customer photos are never used publicly. Your child's photo is used only to create your storybook.

Orders & Support

Contact StoryMe on WhatsApp: +971 50 689 0930. You can also use the WhatsApp button on any page.

Explore Story Ideas

Start with an idea and create a personalized story around your child.

Explore Story Ideas

StoryMe Support

How can we help you?

Choose how you'd like to get help

Human support: 9 AM – 6 PM Dubai time

Your privacy choices

We use essential storage to run the site. Analytics and marketing are optional, and you can change your choice at any time.

Read our Privacy Policy